The Best Western Chiswick Palace and Suites is located in Chiswick, an affluent suburb of west London with wide tree lined streets. Chiswick is close enough to London to avoid a long commute for sightseeing but far enough away to have a small village feel.
The Best Western Chiswick Palace and Suites is only a ten minute walk from Turnham Green Underground station or Stamford Brook station and is on the District Line from Heathrow Airport to London.
I had gone into London to pick up an Omni travel pass near Leicester Square, something I wouldn’t recommend if only for the fact that it cannot be collected at the airport and requires an additional journey.
As I was contemplating the stairs down from the station platform to the exit, a young man offered to carry my bag down the flights of steps for me. By this time I was so exhausted, I eagerly agreed without even the slightest hesitation. By the mercy of Allah, it was an offer that had been extended to me by total strangers on every leg of my journey that day.
I stood at the exit of the Turnham Green station and for the first time in my life, I had absolutely no idea where to go. I had forgotten to bring the full size direction map for the hotel although I remembered that it was close to the station.
The first person I encountered when I reached thewas a grumpy old man at the station exit shop. He pointed and said ‘go that way’, and I turned left in what I assumed was the direction to Chiswick High Road. I passed a brasserie that I would return to a few times over the next week, and finally came to a junction where I stood wondering whether to turn left or right. A very sweet older lady pointed me to the left saying she thought it was ‘that way’. A courier company employee confirmed her recommendation a few minutes later with exact directions.
By the time I reached the hotel I was exhausted, and my feet were killing me. Note to self and anyone reading this:
Wear comfortable shoes when you are out to explore, because ill fitting shoes makes your world a very small one indeed.
RESERVATION AND CHECK-IN
The hotel was also recommended by the organisers of the Food Blogger connect conference as one of the hotels in the vicinity of the conference venue at Chiswick House. I had booked a double room via Booking.com for 7 nights and it cost £92 per night at the time of booking. London accommodation is notoriously expensive so I was not surprised that it cost this much for a very small basic room.
I did not avail of the hotel’s buffet breakfast as I left early to go sightseeing and for the London East End Food tour. Breakfast may be included as an optional extra when making the booking, or even later if you decide to partake of it.
I had requested a ground floor room at the time of the reservation as I was unsure if they would have a working elevator. Fortunately, the hotel has been recently renovated and they have both an elevator to the upper floors, as well what appeared to be a modified lift of sorts into the basement for wheelchair bound guests.
The check-in process was smooth and I was settled in my room within 10 minutes.
GUEST ROOMS AND FEATURES
The room itself was small at 19 square meters, but didn’t think it was going to be a problem as I was traveling solo and planned to be out most of the time. When my cousin stayed over one night, it was still spacious enough for the two of us not to fall over each other’s feet.
Everything had a place and the layout optimized the use of space. A small wardrobe fit into an alcove between the bed and the bathroom door, and also housed the ironing board and built in safe. The one bedside table was adequate for my needs. The en-suite bathroom was cosy enough for one person and had a toilet, shower and hand basin unit with sufficient storage for toiletries.
If I have one pet peeve about hotel bathrooms, it is that they sometimes tend to be less than immaculate in terms of cleanliness. As far as hotel housekeeping is concerned, I expect a 3 star hotel to have the same level of service and cleanliness as a 5 star hotel.
My heart literally skipped a beat when I checked the shower tiles and saw no visible grime! It sang, when I inspected the areas surrounding the hand basin and couldn’t even spot a speck of dust! And I must admit, I loved the pure white linens, from the towels to the bedding.
Every day when I returned from my outings, the room would be restored to an immaculately clean and pristine condition. The complimentary beverages and cookies were restocked in the room on a daily basis, and I was informed that I could also use the complimentary beverage facilities in the hotel lounge. My only complaint would be the lack of a small bar fridge in the room. I suspect the rooms are just too small to accommodate one.
The hotel has free wifi in the rooms and public areas and I was able to connect via more than one device at the same time.
The hotel has a breakfast room in front of the reception area where a buffet breakfast is served every morning. The complimentary beverages are available in this area throughout the day. There was no in room dining service available in this hotel at the time of writing.
In the evenings I sometimes took a walk down the Chiswick High Road or Turnham Green terrace for dinner, and the variety of establishments in such a small suburb are remarkable. I had a few memorable piscatorian meals at Cote Brasserie, in Turnham Green terrace. My cousin and I also had a delicious fish and chips meal at Chris’s Fish bar in the same street. In addition to cafes, there were also a number of artisanal cheese shops, bakers and delis within walking distance to the hotel.
Both the check-in and check-out service was smooth and efficient and I never felt like I was twiddling my thumbs while waiting.
On the day of my check out the front of house staff called a taxi service for me to the airport, as I realized at the last minute that I had no inclination to cart my expanded luggage to the station. The ride to Heathrow Terminal 3 lasted approximately 20 minutes and I was deposited at the entrance to the terminal 3 at a cost of £27.50.
If you are wondering where to stay in London as a solo traveller or with family, then The Best Western Chiswick Palace suites is an excellent choice for the proximity to London and it’s attractions, and unique small town charm.
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